Polestar, the electric vehicle brand, is set to expand its retail presence in Australia with a shift towards more traditional dealership-style environments. This move comes as the company prepares to broaden its product lineup, while still adhering to its fixed-price 'agency' sales model.
Retail Expansion:
Polestar is transitioning from factory-owned spaces to more active selling environments. New dealerships will allow customers to complete transactions in person, rather than solely online.
Pricing Model: The company will maintain its 'agency' sales model with fixed pricing. No negotiation will be allowed on vehicle prices.
Geographical Expansion: Plans include establishing a presence in each capital city and major regional centers. Some locations will collaborate with existing Volvo dealerships, while others will be standalone Polestar buildings.
New Leadership: Scott Maynard, the new Australian boss, sees this move as crucial for the brand's growth. Global leadership changes include a new CEO, chief designer, and CFO.
Product Portfolio: The expansion coincides with the introduction of new models like the Polestar 3, 4, and 5. The broader product range necessitates a more traditional retail setup.
Customer Experience:
The new retail model aims to make the brand more accessible to the public. It will provide a more comprehensive brand experience beyond just online interactions.
Polestar's retail expansion in Australia marks a significant shift in its sales strategy, balancing the convenience of online sales with the traditional dealership experience. This move is designed to support the brand's growing product lineup while maintaining its commitment to fixed pricing.